1. Shipping Methods:

We offer various shipping methods for your convenience. The available options will be presented to you during the checkout process. The estimated delivery times are approximate and are not guaranteed.

 

2. Shipping Costs:

The shipping cost is determined by the shipping method you select during checkout. This cost will be displayed before you finalize your purchase. Additional fees, such as customs duties or taxes, may apply for international orders and are the responsibility of the recipient.

 

3. Delivery Times:

The estimated delivery times provided during the checkout process are approximate and based on standard business days and delivery location. We are not responsible for delays caused by unforeseen circumstances, including but not limited to weather conditions, carrier issues, or customs delays.

 

4. Order Processing:

Orders are typically processed within 1 business day. This processing time does not include weekends or holidays.

 

5. Lost or Damaged Shipments:

While we take every precaution to ensure your order arrives in good condition, we are not liable for lost or damaged shipments. If your order is lost or arrives in a damaged condition, please contact the shipping carrier to initiate a claim. All priority shipments include $100.00 insurance with the carrier. 

 

6. International Orders:

Unfortunately, we do not ship internationally at this time.

 

7. Address Accuracy:

It is the responsibility of the customer to provide accurate shipping information. We are not responsible for orders sent to an incorrect or incomplete address. If you realize an error in your shipping address, please contact us immediately.

 

8. Order Confirmation:

Once your order is shipped, you will receive a confirmation email with tracking information if applicable. Please note that tracking information may not be available in the system with the shipping carrier until it is scanned.

 

9. Policy Changes:

KismyCandle reserves the right to update and modify this Shipping Legal Disclaimer. Users are responsible for reviewing it periodically to stay informed about any changes.

 

10. Contact Us:

If you have questions or concerns about our shipping policies, please contact us at kismycandle@gmail.com.

 

By placing an order with KismyCandle, you agree to the terms outlined in this Shipping Legal Disclaimer. If you do not agree with these terms, please refrain from placing an order